Postmates vs Doordash – Which Apps is Better For Customers? Sometimes customers are hard to decide what is the best delivery service. We will give you some clarity on the matter. Specifically, we are going to compare between Postmates vs DoorDash. In this article, we are going to share guides comparing different food delivery apps for both drivers and customers.
Living in a modern world, people nowadays should know the level of convenience unparalleled in human history. People may order anything to be delivered to the house in an hour.
The trend is more than just a food delivery service, but more about life-style and life-changing. You can order food from fast food to gourmet or cuisines from Mexican to Mongolian.
Postmates vs DoorDash: Availability
The app will be useless if it doesn’t offer service in your area. Although it’s the best one. Which is available in more cities, DoorDash or Postmates?
Postmates is available in 189 cities across the United States. DoorDash is in 50 cities including a few in Canada. So, DoorDash has an international advantage over Postmates. But, More people have reached Postmates in the US region.
It means Postmates availability is the winner compared to Doordash availability.
DoorDash vs Postmates: Ease of Use
If we compare the ease of use, we concern the user interface and the number of steps necessary to place an order. Actually the apps are equal in the ease of use.
The user interface and ordering processes are similar. So I think both apps are equals here. They have an identical user interface with a similar ordering process.
Before browsing restaurants in your area, you need to create an account first in both apps. Also, before you input any payment information, you need to create an account.
Those apps allow you to track your order’s progress in real-time. Although Postmates and Doordash have a different menu in other ways, if we see the ease of use of the applications, they are equal.
So which is better between Postmates cs Doordash on ease of use, the result is a draw.
Is Postmates or Doordash Cheaper?
The important thing to consider when you decide to choose is the cost. Both of them have delivery fees include an additional fee on high-demand conditions.
The DoorDash pricing works as follows:
- Delivery fee – It is affected by your market and current demand. The more payment, the more times of higher demand
- Service fee – It uses to run the operations and restaurant partner.
- Price of the menu items plus tax – Dasher will get the as same price as at the restaurant.
- Optional tip – It’s optional to give tip. It’s better to give it an appreciation.
For Postmates, the pricing is similar:
- Delivery fee – The $3.99 is for Postmates Partner Merchants. The fee ranges from $5.99 to $9.99 is for all other merchants,
- Service fee – It helps to cover the service’s operating costs.
- Blitz pricing – It is calculated by multiplying the delivery fee by a variable amount.
- Price of the items plus tax – The price in the store is the same.
- Optional tip – Actually, tips are not required. But it is appreciated.
The benefits of Postmates unlimited :
- $0 delivery fee for all orders over $20
- No blitz pricing
The cost of the service is $9.99 per month. It could be a good deal if you make a lot of deliveries, so you will get the best price as the customers.
The conclusion, Postmates Unlimited is the winner by offers a better pricing structure.
You will get the best price when you want to get regularly place orders over $20 and want to order on the high-demand times. It’s better you use a better pricing structure provided Postmates Unlimited.
By the way, the terms of pricing are equal for both apps.
Doordash and Postmates using similar models to determine what you will pay for. With the different markets and situations, it could make one service are cheaper than the other app.
Restaurant/Merchant Options
Postmates is better in a selected restaurant. Postmates have a list of many restaurants and other merchants to choose from.
You can instruct Postmate to pick up an order at any restaurant. Then give your delivery person custom instructions.
The more service is an option sets Postmates apart. It’s not only from DoorDash but from all the other apps. There are available options to satisfy because DoorDash boasts a decent list of partner restaurants.
Customer Service
One key to being successful for delivery is excellent service. You need to make sure that customers accept their orders. The companies do not support the customer’s phone number. But they provide email support.
When you want to initiate your email support ticket, you go through a series of forms on the company’s website. Customers could tell their experiences by looking at a series of customer reviews on Trustpilot.
They might complain about the high cost, incorrect orders, out of date menus, etc. The similar complaints about DoorDash and Postmates are about customer service.
There are many reviews, positive and negative reviews. But most people like to report negative experiences than positive ones. So, it’s better you serve what customers like.
Get the Best Food Delivery App for Your Needs
Hopefully, this article can help you to choose Postmates vs DoorDash. Postmates is better, for you who need to place a larger volume of orders. Another reason is the flexibility in choosing the place to pick up food.
If you plan to find a job as a food delivery driver, better read the best food delivery apps to work for. Make sure you have complete information before you make a decision where will you join to work.
