Doordash vs Grubhub – Nowadays, there are many food delivery apps. There many apps available and they are competing with each other. We can use Uber Eats, Postmates, Seamless, Caviar, or even Amazon. We may choose any favorite food from any restaurant. The demand for this service is never-ending.
The two brands which have more customers are DoorDash and Grubhub. Which one is better between those apps? In this article, we are going to share about the comparison between them.
DoorDash vs Grubhub: Availability
Grubhub is the winner for availability. It has one of the largest market shares of any food delivery app. It works with 85,000 local restaurants in over 1,600 U.S. cities and London.
Meanwhile, DoorDash only is available in a few dozen U.S. cities and Canada.
DoorDash vs Grubhub: Ease of Use
Let’s compare the ease of use for those apps. Grubhub is easier to use. Why is the app easier than others?
We don’t need to create an account before browsing available restaurants. Input your delivery address to start your order.
We’ll see a list of available restaurants. After this, we can browse the available menus. But, you need to create an account if you want to check out.
Both of the apps, before placing your order you can see how much the estimated delivery time. The delivery times depend on your city, the time, and your distance from the restaurant.
You may use credit cards and debit cards, or more innovative options as the payment. The apps have had equal 4.5-star ratings on the Google Play Store. DoorDash has a lower rating (4.3) than GrubHub (4.8 stars).
DoorDash vs Grubhub: Delivery Fees
Which one is more expensive, Grubhub or DoorDash? Actually, Grubhub is cheaper than DoorDash. Since you only pay the delivery fee set by the restaurant, so that it’s cheaper.
Meanwhile, DoorDash, you have to pay a delivery fee to the company and service fee to the restaurant.
Because of them, the delivery charge is higher. Grubhub’s partner restaurants often have minimum order amounts, so that it looks cheaper.
You can check out our guide to DoorDash promo codes and the official list of Grubhub promo codes. By doing these you can save your money.
DoorDash vs Grubhub: Restaurant Options
Both of them have good partner restaurants. Their restaurants provide popular foods in their cities.
But, since Grubhub has reached a larger geographic, so it has more restaurants available. All apps have the same variety and number.
DoorDash vs Grubhub: Customer Service
We are going to share about the review’s customer service. Which one is the better delivery drivers or more helpful customer service?
Grubhub is the winner because it has a customer support phone number that’s clearly available on their website. The company has a prominent live chat button and it’s more transparent about their customer support options.
Grubhub’s inviting personal support options.
A support email address available In Doordash, but it’s quite hard to find. The chat support is available, but it’s limited and only for specific order problem.
You are not able to chat with them directly via their website. We will share about getting support from DoorDash.
The extent of DoorDash’s consumer-facing support.
In general, we do not want to contact customer service because we hope everything will be all right.
When you find some problems, you need to contact customer support. Grubhub is trusted as the winner for this case. The company is more helpful than DoorDash.
Overall, Grubhub Wins
The result of Doordash vs Grubhub, Grubhub is the winner for availability, ease of use, pricing, and customer support. But it doesn’t mean you may not use or try DoorDash.
But there is a possibility If you want a specific selection of DoorDash restaurants available in your city more than what Grubhub offers.
There is another possibility, for instance, you maxed out the Grubhub promos available and want to get some discounts. Actually, both of the apps are excellent.
They are consistent in ranking top of the Android and Apple app stores for food delivery. However, each of you is free to choose one of them.